General Questions
Product and Services Questions
1. What types of home furnishing products do you offer?
We specialize in premium window treatments and floor coverings. Our extensive range includes custom blackout/dimout/sheer curtains, modern window blinds [zebra/roman/roller/vertical/venetian blinds], highly durable PVC flooring, classic wooden parquet, SPC flooring, mattresses, carpets and traditional galaichas and many more!
2. Where are you located, and what areas do you serve?
Our flagship showroom is located at Baluwatar Chowk, Thirbam Sadak, Kathmandu 44600. We provide full measurement, delivery, and installation services to homes and businesses throughout the entire Kathmandu Valley.
3. Do you offer custom measurements for windows and floors?
Yes! We provide professional in-home measurement services across Kathmandu to ensure your custom curtains, blinds, carpets, parquet and wooden flooring fit your specific home dimensions perfectly.
4. Do you handle both residential and commercial projects?
Yes, we cater to projects of all sizes. Whether you are upgrading the curtains in your family home or need durable PVC flooring and modern zebra blinds installed across a large corporate office in Kathmandu, our team has the inventory and expertise to manage it.
Process and Timeline Questions
1. How do I begin a furnishing project with you?
Getting started is easy. You can visit our Baluwatar showroom or reach out via WhatsApp/Viber at +977-9801016400. We will schedule a convenient site visit to discuss your design vision and take precise measurements.
2. Do you provide professional installation services?
Absolutely. Maple Furnishing House does not just sell materials; our expert in-house team handles the complete installation process. From mounting curtain rods and curtain fitting to laying down intricate flooring patterns, we ensure a flawless finish.
3. How long does an average installation take?
Timelines depend on the scope of your project. Standard window blind or curtain installations can take anywhere from 1 to 3 business days from the initial measurement. Flooring projects, also similarly, depend on the size of the area and may take anywhere from as little as a single day to a few days. We always provide a clear schedule and timeline upfront.
4. Can I see fabric or flooring samples before deciding?
Yes, we highly recommend it. We carry a wide variety of fabric swatches and physical samples. You can explore these in our showroom, request photos or ask our team to bring a curated selection directly to your home for consultation.
Pricing and After-Sales Questions
1. How are your furnishing services priced?
We offer transparent, competitive pricing based on the exact materials chosen and the measurements of your space. After our initial site visit, we provide a detailed, no-obligation quotation that covers both high-quality materials and professional installation at the best possible prices.
2. Do your products come with a warranty?
Quality is our top priority. Most of our products, including specific lines of wooden flooring, carpets and mattresses, come with manufacturer warranties. We also stand firmly behind the quality of our installation work.
3. How can I contact your team?
You can visit our Baluwatar showroom or reach out via Phone/WhatsApp/Viber at +977-9801016400/+977-9801116431. You can also message us on the above numbers or our social media accounts on Facebook/Instagram!
4. Do you offer post-installation support or repairs?
Yes, we provide comprehensive after-sales support. If you ever need adjustments to your curtain tracks, blind mechanisms, or flooring touch-ups down the road, our team at Baluwatar, Kathmandu is just a phone call away.